2024 Annual Report
The 2024 New Home Ombuds Annual Report has been issued. The report can be found here.
Canada Day Closure
The New Home Ombuds office will be closed on Monday, June 30th and Tuesday, July 1st in recognition of the Canada Day holiday.
While our office is closed, you can still call us at 416-229-3828 (toll-free at 1-877-880-3828) to leave a voicemail message or email us at ombuds@newhomeombuds.ca.
We will reopen on Wednesday, July 3, 2025.
WELCOME TO THE NEW HOME OMBUDS OFFICE
If you think Tarion has treated you unfairly, we are here to help.
Who We Are
What we Do
Let us help you!
“Thank you once again for taking the time to address my concerns and offering some information regarding the proper channels to pursue further action. You have really helped us to better understand the processes of Tarion and reasons for determinations to date.”
“Staff were amazing and got action on the file so quickly! I really appreciate their work on this file”
“Thank you for listening to my concerns. Although I may not agree with your findings, I feel that you helped me.”